Job Description
Join our award-winning hospitality team in Arlington! We're urgently seeking Weekend Customer Service Specialists to deliver exceptional guest experiences during peak Saturday/Sunday shifts. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while serving our downtown clientele.
What We Offer: • Competitive hourly rates • Weekend-only schedule • Free parking • Professional development • Employee discounts • Work-life balance
Responsibilities
- Deliver exceptional customer service to weekend guests
- Manage reservation systems and walk-in inquiries
- Coordinate with cross-functional teams for seamless operations
- Resolve guest complaints with professionalism and empathy
- Maintain accurate transaction records and inventory
- Uphold brand standards and cleanliness protocols
- Train new weekend staff on service procedures
Qualifications
- Minimum 2 years customer service experience
- Weekend availability (Saturdays & Sundays mandatory)
- Proficiency with reservation software
- Exceptional conflict resolution skills
- Ability to work in fast-paced environments
- Basic POS system knowledge
- Food handling certification preferred