Job Description
Join City Service Solutions as a Weekend Customer Service Specialist! We're urgently hiring motivated professionals for Saturday/Sunday roles in Boston. Enjoy competitive pay, flexible scheduling, and a dynamic team environment. Perfect for students, parents, or anyone seeking weekend-only work. No nights or weekdays required!
As a key member of our client experience team, you'll deliver exceptional service while working exclusively on weekends. Our comprehensive training ensures you'll thrive in this customer-facing role. Benefits include paid training, advancement opportunities, and a supportive workplace culture.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and resolve client inquiries efficiently
- Collaborate with weekend team members to maintain smooth operations
- Utilize CRM systems to document interactions and track solutions
- Adhere to company protocols while maintaining service excellence
- Contribute to weekend inventory and facility readiness
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal communication and problem-solving skills
- Ability to work Saturdays and Sundays exclusively
- Basic proficiency with digital tools and POS systems
- Positive attitude and adaptability to changing priorities
- Valid Massachusetts ID for onboarding