Job Description
Join our dynamic team at Virginia Retail Solutions! We're urgently seeking Weekend Customer Service Specialists to deliver exceptional experiences during our busiest hours. Enjoy flexible Saturday/Sunday shifts with no weekday commitments while earning competitive pay and gaining valuable retail experience. Our Richmond location offers a supportive environment with growth opportunities for dedicated professionals.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions accurately while maintaining a 98% accuracy rate
- Resolve customer issues promptly and escalate complex cases appropriately
- Support inventory management and store merchandising operations
- Collaborate with weekend team to maintain optimal store conditions
- Adhere to all safety protocols and company standards
Qualifications
- Minimum 6 months customer service or retail experience
- Strong communication and conflict resolution skills
- Ability to work independently during peak weekend hours
- Flexible availability for Saturdays and Sundays (8 AM - 8 PM)
- Basic math and POS system proficiency
- Positive attitude with problem-solving mindset
- Reliable transportation to Richmond location