Job Description
Join our dynamic team at Metro Hospitality Solutions! We're urgently seeking passionate Weekend Customer Service Specialists to deliver exceptional experiences to our high-profile clients. This flexible weekend role offers competitive pay, growth opportunities, and the chance to work in DC's vibrant hospitality scene. Perfect for students, professionals seeking supplemental income, or those desiring weekend-only schedules. Apply now and become part of our award-winning team!
Responsibilities
- Provide exceptional in-person customer service at luxury events and venues
- Manage guest inquiries, resolve issues, and maintain positive brand representation
- Coordinate with cross-functional teams for seamless event operations
- Process transactions and maintain accurate documentation
- Uphold strict safety and compliance standards
- Assist with inventory management and venue preparation
Qualifications
- Minimum 1 year customer service or hospitality experience
- Weekend availability (Saturday/Sunday 8AM-6PM)
- Strong communication and conflict resolution skills
- Ability to work efficiently in fast-paced environments
- Basic POS system knowledge preferred
- Professional appearance and demeanor
- Must pass background check