Job Description
Join Express Staffing Solutions for weekend-only customer specialist roles offering daily pay in Phoenix, AZ! Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive hourly rates with weekly paydays and flexible scheduling. No Monday-Friday commitment required!
Why Choose Us?
• Same-day pay option via Payactiv
• Paid training and certifications
• Health benefits for part-timers
• Referral bonuses ($200)
• Career advancement opportunities
Responsibilities
- Handle customer inquiries via phone, chat, and email
- Process transactions and resolve billing issues
- Update customer databases accurately
- Collaborate with weekend support team
- Meet performance metrics (90% CSAT)
- Complete daily shift reports
- Adhere to PCI compliance standards
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Availability Saturdays & Sundays (6am-6pm)
- Proficient in Zendesk and Salesforce
- Strong conflict resolution skills
- Ability to type 40 WPM
- Pass background check/drug screen