Job Description
Join Urban Retail Group's dynamic team as a Weekend Entry-Level Customer Specialist! We're seeking energetic individuals to deliver exceptional service during high-traffic weekend shifts. Perfect for students and career changers seeking flexible schedules in NYC's vibrant retail scene. Enjoy competitive pay, comprehensive training, and growth opportunities while working in iconic locations.
This role offers weekend-only shifts (Sat/Sun) with no evening or weekday hours required. Build transferable skills in customer engagement, inventory management, and point-of-sale operations while working alongside a supportive team. We value your weekend commitment and offer performance-based incentives!
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory counts and restock displays to ensure optimal product availability
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to maintain clean, organized sales floors
- Adhere to all safety procedures and company standards during peak weekend hours
- Participate in weekend inventory audits and merchandising initiatives
Qualifications
- High school diploma or equivalent (current students welcome)
- Zero prior experience required - comprehensive training provided
- Exceptional communication and interpersonal skills
- Ability to stand/walk for extended periods during weekend shifts
- Basic math proficiency and comfort with technology
- Strong attention to detail and organizational abilities
- Weekend availability (Saturday & Sunday) is mandatory
- Positive attitude and customer-first mindset