Job Description
Join our dynamic team as a Weekend Full-Time Customer Service Specialist and transform your weekends into a rewarding career opportunity! We're seeking motivated individuals to deliver exceptional service while earning competitive pay with flexible scheduling. This full-time role is perfect for those seeking consistent income with weekend-only hours, allowing you to maintain weekday commitments while building professional experience. Enjoy comprehensive training, career advancement pathways, and a supportive work environment focused on your success.
Why Work With Us?
- Competitive hourly pay with weekly direct deposit
- Full-time benefits package (health/dental after 90 days)
- Weekend-only schedule (Saturday/Sunday)
- Opportunities for advancement into supervisory roles
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and resolve inquiries efficiently using our CRM system
- Collaborate with weekend team members to maintain high service standards
- Operate POS systems and manage inventory during weekend shifts
- Document customer interactions and maintain accurate records
- Contribute to weekend sales targets through upselling and product knowledge
- Participate in monthly weekend team training sessions
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience
- Availability to work every Saturday and Sunday (8-hour shifts)
- Proficient with technology (POS systems, Microsoft Office)
- Strong problem-solving and communication skills
- Ability to work independently in a fast-paced environment
- Valid Michigan driver's license (if location requires travel)
- Flexible schedule availability for holiday weekends