Job Description
Join Nashville's premier hospitality team as a Weekend Guest Services Associate! We're seeking dynamic professionals to deliver exceptional guest experiences during peak weekend hours at our downtown Nashville location. Perfect for students, second-job seekers, or those seeking weekend-only work with immediate start. Enjoy competitive pay, flexible scheduling, and the opportunity to be part of Music City's vibrant hospitality scene.
Responsibilities
- Deliver outstanding guest service with warm, professional interactions
- Manage check-in/check-out processes efficiently using hotel software
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and cleanliness protocols
- Assist with event setup and special weekend activities
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible availability for Saturday/Sunday shifts (6AM-2PM or 2PM-10PM)
- Basic computer proficiency with POS systems
- Positive attitude and professional appearance
- Must pass background check and drug screening
- Immediate availability required