Job Description
Join our dynamic team at Metro Hospitality Group and kickstart your career in NYC's vibrant hospitality scene! We're seeking enthusiastic Weekend Guest Services Associates to deliver exceptional guest experiences during peak weekend hours. Perfect for students, career changers, or anyone seeking flexible weekend work – no prior experience required!
As a Weekend Associate, you'll be the face of our premium NYC venue, creating memorable moments for visitors while working alongside a supportive team. We provide comprehensive training and offer opportunities for advancement into full-time roles.
Responsibilities
- Provide warm, professional guest interactions and assistance
- Manage check-in/check-out processes for weekend guests
- Operate point-of-sale systems for transactions
- Monitor facility security and safety protocols
- Coordinate with team members for seamless weekend operations
- Handle guest inquiries and resolve issues promptly
- Maintain clean, organized public areas
- Assist with weekend event setup and breakdown
Qualifications
- No prior experience required – we train everyone!
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Availability to work weekends (Saturday/Sunday)
- Ability to stand/walk for extended periods
- Basic computer literacy
- Positive attitude and team-oriented mindset
- NYC residency preferred