Job Description
Join our dynamic team at Coastal Hospitality Group and transform your weekends into rewarding opportunities! We're seeking enthusiastic Weekend Guest Services Associates to deliver exceptional experiences at our premier Long Beach location. This flexible part-time role offers competitive pay, a vibrant work environment, and the perfect chance to boost your income while serving diverse patrons in Southern California's tourism hub. Enjoy weekend-only schedules with no weekday commitments, making it ideal for students, gig workers, or anyone seeking supplemental income.
As a key ambassador of our brand, you'll create memorable interactions through personalized service while gaining valuable hospitality experience. We provide comprehensive training and a supportive culture where your contributions are recognized. Apply today to start earning extra cash while making a positive impact in Long Beach's thriving coastal community!
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage reservation systems and optimize room assignments for weekend occupancy
- Process payments accurately and maintain detailed financial records
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Act as local expert, providing recommendations for attractions and dining
- Handle guest inquiries and resolve issues with professionalism and empathy
- Maintain pristine lobby and common areas during peak weekend hours
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced, high-traffic environments
- Flexibility to work weekends and holidays (Friday-Sunday)
- Basic proficiency with reservation software and POS systems
- Strong problem-solving abilities with attention to detail
- Valid California driver's license (for occasional errands)
- Positive attitude with passion for creating guest satisfaction