Job Description
Join our dynamic team at Grand Hospitality Group, where we create unforgettable experiences for guests across Jacksonville. We're seeking passionate Weekend Hospitality Associates to deliver exceptional service during peak weekend hours. This flexible role offers Saturday/Sunday shifts with weekday availability options, perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive team environment in Jacksonville's vibrant hospitality scene.
Responsibilities
- Deliver outstanding guest service in hotel front desk operations
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experiences
- Maintain cleanliness and organization of lobby areas
- Adhere to all safety and compliance protocols
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible weekends and holidays
- Basic computer proficiency with reservation systems
- Problem-solving abilities in fast-paced environments
- Positive attitude and team-oriented mindset
- Valid Florida driver's license (if required for duties)
- Ability to stand for extended periods