Job Description
Join our dynamic team at Urban Hospitality Group and enjoy the perfect work-life balance with our weekend part-time opportunities! We're seeking enthusiastic individuals to deliver exceptional guest experiences during peak weekend hours at our premium downtown locations. With competitive pay, flexible scheduling, and a vibrant team culture, this role is ideal for students, professionals, or anyone seeking weekend work in Washington DC's thriving hospitality scene.
Responsibilities
- Deliver outstanding customer service to weekend guests with prompt attention and personalized assistance
- Manage front desk operations including check-ins, check-outs, and reservation coordination
- Maintain pristine facility standards through regular cleaning and organization tasks
- Handle guest inquiries and resolve issues efficiently while maintaining brand standards
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Process payments and manage cash handling procedures accurately
- Support inventory management and restocking of amenities
Qualifications
- Previous customer service or hospitality experience preferred
- Weekend availability essential (Saturday/Sunday shifts)
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic computer proficiency and point-of-sale system knowledge
- Valid work authorization in the United States
- Professional appearance and positive attitude
- Reliable transportation to downtown DC locations