Job Description
Join our dynamic team at Wichita Hospitality Group and enjoy a fulfilling career with weekend flexibility! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during our peak weekend operations. This role offers competitive pay, consistent schedules, and opportunities for advancement within our growing hospitality brand. If you thrive in fast-paced environments and value work-life balance, apply today!
Responsibilities
- Deliver outstanding customer service to weekend guests across all touchpoints
- Manage front desk operations including check-ins, check-outs, and reservation management
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Coordinate with housekeeping and maintenance teams to ensure facility readiness
- Process payments and maintain accurate financial records using POS systems
- Execute weekend promotional events and upselling initiatives
- Uphold strict cleanliness and safety standards throughout the property
Qualifications
- Minimum 1 year customer service or hospitality experience
- Proficiency with hospitality software and point-of-sale systems
- Strong communication and conflict resolution skills
- Ability to work independently and as part of a team
- Flexibility to work Saturdays and Sundays with potential holiday availability
- Valid Kansas driver's license and reliable transportation
- Basic math skills for cash handling and inventory management
- Positive attitude with a service-first mindset