Job Description
Join Chicago's premier hospitality team as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. This flexible role combines customer service excellence with operational support in our vibrant downtown venue. Perfect for students, freelancers, or career changers seeking weekend schedules with competitive compensation and growth opportunities. Enjoy a dynamic environment where your dedication directly impacts guest satisfaction and team success.
Responsibilities
- Deliver exceptional customer service to weekend guests across all touchpoints
- Manage reservations and seating arrangements during peak weekend hours
- Assist with event setup, breakdown, and venue maintenance
- Process payments and handle cash transactions accurately
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold strict health and safety standards in all activities
- Resolve guest inquiries with professionalism and problem-solving skills
Qualifications
- Previous customer service or hospitality experience preferred
- Ability to work flexible weekend shifts (Fri-Sun) including evenings
- Strong communication and interpersonal skills
- Basic cash handling and POS system knowledge
- Ability to stand for extended periods and lift 25 lbs
- High school diploma or equivalent required
- Availability to work weekends consistently
- Positive attitude and team-oriented mindset