Job Description
Join our dynamic team at Coastal Resorts Group, Virginia Beach's premier hospitality destination! We're urgently seeking Weekend Hospitality Associates to deliver exceptional guest experiences during peak tourist season. This flexible part-time role offers competitive pay, weekend scheduling, and opportunities for advancement in the thriving tourism industry.
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout guest stays
- Manage resort amenities including pool access, beach equipment rentals, and concierge services
- Process payments using POS systems and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Resolve guest inquiries and complaints with professionalism
- Assist with event setup and special weekend activities
- Maintain cleanliness and safety standards in public areas
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and flexible hours
- Basic math and cash handling skills
- Valid driver's license with clean record
- Ability to stand/walk for extended periods
- Knowledge of Virginia Beach tourism attractions
- Positive attitude and problem-solving mindset