Job Description
Join our dynamic team at City Hospitality Group, Milwaukee's premier destination for weekend entertainment and relaxation. We're seeking passionate Weekend Hospitality Associates to deliver exceptional guest experiences during our peak weekend operations. Enjoy a flexible schedule while working in a vibrant, fast-paced environment where your contributions directly impact guest satisfaction. This role offers competitive compensation, complimentary meal benefits, and opportunities for advancement. Perfect for students, parents, or professionals seeking weekend work-life balance.
Responsibilities
- Provide exceptional guest service at hotel reception, event venues, and recreational facilities
- Manage weekend check-in/check-out processes efficiently
- Coordinate with cross-functional teams for seamless weekend operations
- Handle guest inquiries and resolve issues promptly
- Maintain pristine facility standards during high-traffic weekend periods
- Process payments and manage cash handling procedures
- Assist with weekend event setup and breakdown activities
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability to work flexible weekends (Fri-Sun)
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced weekend environments
- Basic cash handling and POS system proficiency
- Must be 18+ years old
- Valid driver's license preferred
- Ability to stand/walk for extended periods