Job Description
Join our award-winning team as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. This flexible role offers competitive pay, weekend-only scheduling, and opportunities for advancement in Milwaukee's vibrant hospitality scene. Enjoy work-life balance while representing a premier lifestyle brand dedicated to excellence.
Perfect for students, parents, or anyone seeking supplemental income with weekend availability. We provide comprehensive training, a supportive work environment, and recognition for outstanding performance. Apply today to become part of Milwaukee's most dynamic hospitality team!
Responsibilities
- Deliver exceptional customer service to weekend guests with personalized attention
- Manage front desk operations including check-ins, check-outs, and reservation management
- Coordinate with housekeeping and maintenance teams to ensure facility standards
- Handle guest inquiries, resolve complaints promptly, and anticipate needs
- Process payments and maintain accurate financial records
- Uphold brand standards through consistent attention to detail and presentation
- Collaborate with weekend team to ensure seamless operations
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service or hospitality experience
- Strong communication and problem-solving abilities
- Weekend availability (Saturday/Sunday) with flexible weekday hours for training
- Proficient in property management software (Opera, RMS, or similar)
- Ability to multitask in fast-paced environments
- Valid Wisconsin driver's license and reliable transportation
- Basic knowledge of Milwaukee attractions and events