Job Description
Join our dynamic team at Urban Hospitality Group, where we value passion over experience! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences in Baltimore's vibrant downtown district. Perfect for students, career-changers, or anyone seeking weekend flexibility, this role requires no prior experience—just your positive attitude and willingness to learn. Enjoy competitive pay, consistent weekend schedules, and a supportive work environment where your growth matters.
Responsibilities
- Provide warm, efficient guest service at our premium downtown location
- Manage front desk operations including check-ins, check-outs, and reservations
- Handle guest inquiries with professionalism and problem-solving skills
- Maintain cleanliness and organization of public areas
- Process payments and operate POS systems
- Collaborate with team members to ensure seamless weekend operations
- Follow all safety and hygiene protocols
Qualifications
- No prior experience required—training provided!
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work independently and in a team setting
- Flexibility to work weekends (Saturday/Sunday)
- Basic computer literacy
- Positive, service-oriented mindset
- Must be 18+ years old