Job Description
Join Urban Hospitality Group as a Weekend Hospitality Associate and kickstart your career in NYC's vibrant service industry! We're seeking friendly, energetic individuals with no prior experience to deliver exceptional guest experiences during our busiest weekend hours. Enjoy flexible scheduling, comprehensive paid training, and a supportive team environment where your growth is prioritized. Perfect for students, career changers, or anyone seeking weekend work-life balance. Discover why we're consistently rated one of New York's best employers for entry-level roles!
Responsibilities
- Provide exceptional customer service and assistance to weekend guests
- Manage check-in/check-out processes efficiently using our digital systems
- Handle guest inquiries and resolve service issues promptly
- Maintain pristine cleanliness and organization of public areas
- Collaborate with team members to ensure seamless weekend operations
- Assist with event setup and weekend special activities
- Follow all safety and hygiene protocols diligently
Qualifications
- No prior experience required - we provide comprehensive training
- Excellent communication and interpersonal skills
- Strong attention to detail and customer-focused mindset
- Ability to work flexible weekend shifts (Sat/Sun)
- Basic computer literacy for reservation systems
- Positive attitude and willingness to learn
- Valid work authorization in the United States
- Physical ability to stand/walk for extended periods