Job Description
Join our dynamic team at Urban Hospitality Group and become part of Seattle's vibrant weekend hospitality scene! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during peak weekend hours. This flexible part-time role offers competitive pay, a supportive work environment, and opportunities for growth in the hospitality industry. Perfect for students, career changers, or anyone seeking weekend flexibility. Apply today and start your rewarding journey with us!
Responsibilities
- Deliver outstanding customer service to weekend guests across all touchpoints
- Manage weekend check-in/check-out processes efficiently using our digital systems
- Coordinate weekend event setups and ensure venue readiness for peak hours
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Maintain pristine cleanliness and safety standards across all weekend service areas
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Process weekend payments accurately and maintain financial transaction records
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- Minimum 6 months customer service or weekend shift experience
- Proficiency in digital reservation and POS systems
- Flexible availability for weekend shifts (Friday-Sunday) including holidays
- Exceptional communication and conflict resolution skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Valid Washington state food handler's certificate (or willingness to obtain)
- Positive attitude and passion for creating memorable guest experiences