Job Description
Join Boston's premier waterfront destination as a Weekend Hospitality Coordinator! We're seeking dynamic professionals to deliver exceptional guest experiences during peak weekend demand. This role combines guest relations, event support, and operational excellence in our award-winning Seaport Hotel. Perfect for candidates seeking consistent Saturday/Sunday schedules with competitive compensation and career growth opportunities. Enjoy complimentary parking, meal discounts, and a vibrant team environment while showcasing Boston's hospitality scene to global visitors.
Responsibilities
- Manage weekend front desk operations including check-ins, check-outs, and VIP guest services
- Coordinate weekend events, weddings, and conferences across 30,000 sq ft of function space
- Resolve guest inquiries and concerns with prompt, personalized solutions
- Supplement weekend staffing in F&B outlets (Seaport Grille, Lobby Lounge)
- Execute weekend inventory management for high-demand amenities and supplies
- Collaborate with security team for weekend access control and emergency protocols
- Train weekend associates on service standards and property knowledge
Qualifications
- 2+ years hospitality or customer service experience in high-volume environments
- Flexible weekend availability (Saturday/Sunday required, 8am-6pm shifts)
- Proficiency in Opera PMS or similar property management systems
- Boston Food Handler/ServSafe certification preferred
- Exceptional problem-solving skills under pressure
- Valid Massachusetts driver's license with clean record
- Ability to lift 25 lbs and stand for extended periods
- Bilingual (English/Spanish) highly desirable