Job Description
Join Chicago's premier hospitality destination as a Weekend Hospitality Coordinator! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and the opportunity to showcase Chicago's vibrant culture to visitors from around the world. Perfect for students, second-job seekers, or career changers seeking weekend work-life balance.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and event coordination
- Manage weekend check-in/check-out procedures with efficiency and warmth
- Coordinate local attraction bookings and transportation arrangements
- Resolve guest inquiries and issues promptly using hospitality best practices
- Collaborate with weekend team to ensure seamless operations
- Maintain accurate guest records and reservation systems
- Support weekend events and special requests execution
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service experience
- Weekend availability required (Saturday/Sunday 8AM-6PM)
- Proficient in reservation systems (Opera/Marriott experience ideal)
- Strong knowledge of Chicago attractions and transportation
- Exceptional communication and problem-solving skills
- Ability to work independently in fast-paced environments
- Basic first aid/CPR certification (or willingness to obtain)