Job Description
Join Urban Stays Hotels as a Weekend Hospitality Manager and lead unforgettable guest experiences in Chicago's vibrant downtown! This full-time role offers exclusive flexible weekend scheduling, allowing you to balance work and life while building a rewarding career in hospitality. Enjoy competitive pay, comprehensive benefits, and the opportunity to shape our weekend operations with your leadership and creativity.
Responsibilities
- Oversee all weekend hotel operations including front desk, housekeeping, and guest services
- Train and mentor staff to deliver exceptional customer service standards
- Resolve guest inquiries and elevate satisfaction through proactive solutions
- Coordinate weekend events and ensure seamless service delivery
- Monitor inventory and operational budgets for weekend shifts
- Collaborate with weekday management teams for operational continuity
- Generate weekend performance reports and improvement strategies
Qualifications
- 3+ years in hospitality management with weekend scheduling experience
- Proven leadership skills with team development expertise
- Exceptional communication and conflict resolution abilities
- Flexible availability to work weekends, evenings, and holidays
- Proficiency in hotel management software and MS Office suite
- Strong problem-solving skills with guest-centric focus
- Valid Illinois driver's license and reliable transportation