Job Description
Join Sacramento's premier hospitality destination as a Weekend Hospitality Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of downtown.
Responsibilities
- Provide exceptional guest service at check-in, check-out, and during all guest interactions
- Manage room assignments and reservations using our proprietary booking system
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Coordinate with housekeeping and maintenance teams to ensure operational excellence
- Process payments and maintain accurate financial records
- Execute weekend promotional events and guest engagement activities
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible weekend shifts (Fri-Sun) including holidays
- Proficiency with reservation systems and MS Office Suite
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods and lift 25 lbs