Job Description
Join Coastal Comfort Resorts as a Weekend Hospitality Specialist and transform your weekends into rewarding experiences! We're seeking passionate individuals to deliver exceptional guest experiences during peak weekend operations at our premier San Diego waterfront location. Enjoy competitive pay, flexible scheduling, and the opportunity to showcase your hospitality skills while exploring America's Finest City during your weekdays off. Perfect for students, freelancers, or anyone seeking a dynamic weekend career with growth potential.
Responsibilities
- Deliver personalized guest services including check-in/out assistance, concierge support, and local activity recommendations
- Manage weekend operations including inventory control, room readiness verification, and VIP guest coordination
- Resolve guest inquiries and concerns with professionalism and efficiency while maintaining brand standards
- Collaborate with cross-functional teams to ensure seamless weekend service delivery
- Execute targeted upselling strategies for premium amenities and weekend packages
- Maintain detailed records of guest feedback and operational metrics for continuous improvement
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with a service-oriented mindset
- Availability to work flexible weekend shifts (Fri-Sun) including holidays
- Basic proficiency with property management systems
- Ability to thrive in fast-paced environments while maintaining attention to detail
- Valid California driver's license preferred