Job Description
Join our dynamic hospitality team as a Weekend Hospitality Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours at our premium downtown locations. This flexible part-time role offers perfect work-life balance with guaranteed Saturday/Sunday shifts while providing industry-leading training and growth opportunities. Ideal for students, parents, or professionals seeking supplemental income without weekday commitments.
Why Choose Us?
• Competitive weekend premium pay
• No weekday scheduling required
• Comprehensive hospitality certification program
• Employee discounts at partner venues
• Positive, collaborative team culture
Responsibilities
- Deliver personalized guest experiences across luxury hospitality venues
- Manage weekend reservations and optimize table allocations
- Coordinate with cross-functional teams for seamless service delivery
- Resolve guest inquiries with prompt, professional solutions
- Execute venue setup and operational readiness procedures
- Maintain compliance with health and safety protocols
- Contribute to weekend performance reporting and improvement initiatives
Qualifications
- Minimum 1 year customer service experience in hospitality/retail
- Availability exclusively for Saturday/Sunday shifts (8am-8pm)
- Strong conflict resolution and interpersonal communication skills
- Basic POS system proficiency and tech-savviness
- Ability to work standing for extended periods in fast-paced environments
- Valid food handler certification (or willingness to obtain)
- Flexible availability during major holidays and peak seasons
- Positive attitude with commitment to exceptional service standards