Job Description
Join our dynamic team and enjoy the perfect work-life balance with flexible weekend shifts! FlexHire Solutions is seeking energetic Weekend Part-Time Customer Service Specialists to deliver exceptional experiences to our clients. This role offers competitive pay, consistent scheduling, and the opportunity to grow professionally while maintaining your weekdays free for personal pursuits.
As a valued member of our Sacramento-based team, you'll be the face of our brand, providing seamless support through in-person and digital channels. We're committed to fostering an inclusive environment where your contributions are recognized and rewarded.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve complex inquiries
- Support weekend retail operations including inventory management
- Implement company policies while ensuring client satisfaction
- Train on new systems and processes during onboarding
- Contribute to weekend team meetings for performance reviews
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently and as part of a team
- Proficiency with POS systems and Microsoft Office Suite
- Flexibility to work Saturdays and Sundays (8am-5pm shifts)
- Valid California driver's license and reliable transportation
- Background check and drug screen required