Job Description
Join our dynamic team at Sunrise Solutions Group and seize an exciting opportunity to work flexible weekend shifts in sunny Orlando, Florida! We're seeking energetic individuals who thrive in fast-paced environments and are ready to start immediately. Enjoy competitive compensation, a supportive team atmosphere, and the perfect work-life balance with weekend-only scheduling. Apply today and become part of our award-winning customer experience division!
Responsibilities
- Manage weekend customer service operations and resolve inquiries with exceptional professionalism
- Coordinate shift schedules and ensure seamless team communication across departments
- Maintain accurate documentation of customer interactions and service metrics
- Train and mentor new weekend staff on company protocols and systems
- Monitor inventory levels and process weekend replenishment orders
- Collaborate with weekday teams to ensure continuity of service excellence
- Implement process improvements identified during weekend operations
Qualifications
- Minimum 1 year customer service or operations experience
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite and CRM systems
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities and schedules
- High school diploma or equivalent required
- Valid Florida driver's license preferred
- Basic knowledge of inventory management software a plus