Job Description
Join our dynamic team at FlexiShift Solutions and kickstart your career with weekend flexibility! We're seeking enthusiastic entry-level Customer Service Representatives to deliver exceptional experiences during weekend shifts. Perfect for students or those seeking work-life balance, this role offers training, growth opportunities, and a supportive environment. Enjoy weekends free while building professional skills in a fast-paced, customer-focused setting. Apply today and transform your weekends into a rewarding career launchpad!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues efficiently
- Update customer records in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Identify upsell opportunities to enhance customer satisfaction
- Participate in weekend team meetings for performance feedback
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills (30+ WPM)
- Strong verbal communication abilities
- Ability to work independently with minimal supervision
- Customer service mindset and problem-solving aptitude
- Flexibility to work Saturdays and Sundays (8am-6pm)
- Reliable transportation to our Wichita location
- No prior experience necessary - full training provided