Job Description
Join our dynamic team as a Weekend Shift Customer Service Representative at Metro Retail Solutions! We're urgently hiring energetic professionals to deliver exceptional customer experiences during our busiest weekend hours. This role offers competitive pay, flexible scheduling, and immediate start opportunities in Los Angeles. Perfect for students, part-time seekers, or those balancing weekend commitments. Enjoy a supportive environment with growth potential and comprehensive training.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints and escalate complex issues
- Maintain organized product displays and store cleanliness
- Collaborate with weekend team members to ensure seamless operations
- Adhere to safety protocols and company policies
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Flexibility to work weekends (Sat/Sun) and holidays
- Basic computer proficiency with POS systems
- Positive attitude and customer-first mindset