Job Description
Join Metro Services Group's dynamic team as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy a flexible schedule while making a tangible impact in our community. This role offers competitive pay, growth opportunities, and a supportive work environment. Perfect for students, parents, or anyone seeking weekend work-life balance!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and in-person
- Process transactions and maintain accurate records using POS systems
- Resolve customer concerns with empathy and problem-solving skills
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain a clean, organized, and welcoming customer environment
- Support inventory management and merchandising activities
- Adhere to all company safety and compliance protocols
Qualifications
- Minimum 1 year customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Basic proficiency with POS systems and digital tools
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Flexible availability including early mornings and late nights