Job Description
Transform your weekends into rewarding opportunities with CityScape Retail! We're seeking dynamic Weekend Shift Customer Service Specialists to join our vibrant team in Kansas City. Enjoy flexible weekend schedules while delivering exceptional customer experiences in our high-energy retail environment. Perfect for students, parents, or anyone seeking work-life balance without sacrificing growth potential. Join us in creating memorable shopping moments while advancing your career in retail excellence.
Responsibilities
- Deliver exceptional in-person customer service with product knowledge and solution-oriented approach
- Process transactions efficiently using POS systems while maintaining cash accuracy
- Manage inventory operations including stock replenishment and display maintenance
- Collaborate with weekend team members to ensure seamless store operations
- Implement visual merchandising standards to enhance customer experience
- Resolve customer inquiries and escalations with professionalism
- Adhere to safety protocols and loss prevention guidelines
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 1 year customer service or retail experience preferred
- Availability to work flexible weekend shifts (Saturday/Sunday) and holidays
- Strong communication skills with approachable, customer-first mindset
- Proficiency with basic retail technology and point-of-sale systems
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Positive attitude and collaborative team spirit