Job Description
Join Urban Retail Solutions as a Weekend Shift Customer Service Specialist and enjoy premium weekend schedules in Chicago's vibrant downtown! We're seeking energetic professionals to deliver exceptional service during peak weekend hours while maintaining work-life balance. Our modern retail environment offers competitive compensation, growth opportunities, and a supportive team culture. Perfect for students, parents, or anyone seeking flexible weekend employment without sacrificing career advancement.
Responsibilities
- Provide exceptional in-store customer service during weekend shifts (Sat-Sun)
- Process transactions and resolve inquiries using POS systems
- Assist with inventory management and visual merchandising
- Collaborate with weekend team to maintain store standards
- Handle customer escalations with professionalism and empathy
- Support weekend promotions and special events
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience
- Availability for consistent weekend shifts (Sat/Sun)
- Strong communication and problem-solving skills
- Basic POS system proficiency
- Ability to work in fast-paced environments
- Valid work authorization in the US