Job Description
Join Urban Retail Solutions as a Weekend Shift Customer Service Specialist and enjoy flexible weekend schedules while delivering exceptional shopping experiences! We're seeking energetic professionals to support our high-end retail locations across Los Angeles. This role offers competitive pay, weekend-only availability requirements, and opportunities for advancement in the dynamic retail sector.
Responsibilities
- Deliver exceptional customer service through in-person assistance and digital support
- Process transactions accurately using POS systems while maintaining cash handling standards
- Manage inventory operations including stock replenishment and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with cross-functional teams to ensure seamless store operations
- Adhere to all safety protocols and loss prevention procedures
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Availability to work Saturdays and Sundays (8 AM - 6 PM)
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to stand for extended periods and lift up to 30 lbs
- High school diploma or equivalent required
- Flexible schedule adaptation for peak holiday periods