Job Description
Join FlexForce Staffing and transform your weekends into a rewarding career! We're seeking motivated Weekend Shift Customer Specialists to deliver exceptional service in our Austin operations. This full-time role offers competitive pay ($45k-$55k annually), comprehensive benefits, and a predictable schedule that respects your work-life balance. Perfect for professionals seeking stable income with weekend-only shifts.
Why Join Us?
- Weekend-only schedule (Sat-Sun 8am-8pm)
- Weekly pay with direct deposit
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off after 90 days
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Process transactions and resolve payment discrepancies
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams on weekend operations
- Identify upsell opportunities and meet sales targets
- Train new weekend staff on company protocols
- Submit detailed shift reports for handover to weekday teams
Qualifications
- 2+ years customer service experience
- Proven ability to work weekends consistently
- Proficiency with CRM software (Salesforce preferred)
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent required
- Ability to lift 25 lbs occasionally
- Spanish bilingual certification a plus
- Reliable transportation to Austin Commerce Street location