Job Description
Join our dynamic team at Horizon Retail Solutions as a Weekend Shift Customer Specialist! We're seeking a dedicated professional to deliver exceptional service during our high-traffic weekend hours. This full-time role offers the perfect work-life balance with flexible Saturday/Sunday shifts, allowing you to enjoy your weekdays while building a rewarding career. Our Fort Worth location provides a supportive environment with competitive benefits and growth opportunities. If you thrive in fast-paced settings and prioritize customer satisfaction, this is your chance to shine!
Responsibilities
- Deliver exceptional in-person and phone customer service during weekend shifts
- Process transactions accurately while maintaining operational efficiency
- Resolve customer inquiries and complaints with professionalism
- Collaborate with weekday teams to ensure seamless operations
- Assist with inventory management and store presentation
- Uphold brand standards and safety protocols
- Train on new systems and processes as needed
Qualifications
- Minimum 2 years customer service or retail experience
- Availability to work full-time weekends (Saturday/Sunday)
- Strong communication and problem-solving skills
- Ability to work independently and in team environments
- Basic proficiency with POS systems and inventory software
- Flexible schedule with weekday availability for training
- High school diploma or equivalent required