Job Description
Join our dynamic hospitality team as a Weekend Shift Manager! We're seeking a passionate leader to oversee weekend operations at our flagship venue in Manhattan. This full-time role offers competitive compensation, growth opportunities, and the chance to thrive in one of the world's most exciting cities. If you're a dedicated professional with weekend availability and a knack for creating exceptional guest experiences, we want to hear from you!
Responsibilities
- Lead and mentor weekend staff to deliver outstanding service
- Manage daily operations including inventory, scheduling, and compliance
- Resolve guest inquiries and elevate the customer experience
- Coordinate with other departments for seamless weekend transitions
- Analyze performance metrics and implement improvement strategies
- Ensure safety and sanitation standards are exceeded
- Train new team members on brand protocols
Qualifications
- 3+ years in hospitality or customer service leadership
- Proven weekend shift management experience
- Strong conflict resolution and decision-making skills
- Ability to work independently in fast-paced environments
- Excellent communication and team-building abilities
- Knowledge of NYC hospitality regulations
- Flexible availability including weekends and holidays