Job Description
Join our dynamic team at Urban Hospitality Group, where weekend flexibility meets professional growth! We're seeking passionate Weekend Shift Specialists to deliver exceptional guest experiences during our busiest hours. This role offers perfect work-life balance with Saturday/Sunday shifts, ideal for students, parents, or professionals seeking supplementary income. Enjoy competitive pay, comprehensive training, and a vibrant team culture that values reliability and enthusiasm. Elevate your hospitality career while maintaining your weekday schedule!
Responsibilities
- Deliver outstanding customer service during weekend peak hours
- Manage front desk operations including check-ins, check-outs, and reservations
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues with professionalism
- Maintain accurate records using property management systems
- Support weekend events and special guest requests
- Adhere to safety and cleanliness protocols
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work every Saturday and Sunday (8am-8pm)
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic proficiency with hotel management software
- Valid California driver's license (if driving required)
- Flexible attitude toward changing priorities
- Must pass background check and drug screening