Job Description
Join our dynamic team at Urban Hospitality Group as a Weekend Shift Supervisor! We're urgently seeking energetic professionals to lead our weekend operations at premier Jacksonville venues. This high-impact role combines leadership excellence with hands-on execution in a fast-paced hospitality environment. Enjoy competitive compensation, flexible scheduling, and career growth opportunities while delivering exceptional guest experiences. Apply now to be part of Jacksonville's vibrant weekend scene!
Responsibilities
- Lead and coordinate weekend staff operations across multiple service areas
- Execute opening/closing procedures with precision and efficiency
- Train and mentor new team members on service standards
- Resolve guest inquiries and operational issues in real-time
- Monitor inventory and ensure compliance with safety protocols
- Generate shift reports and performance metrics for management review
- Collaborate with weekday supervisors for seamless transitions
Qualifications
- Minimum 2 years supervisory experience in hospitality or retail
- Proven ability to manage high-volume weekend operations
- Strong conflict resolution and customer service skills
- Flexible availability including evenings, weekends, and holidays
- Basic knowledge of POS systems and inventory management
- Valid Florida driver's license and reliable transportation
- Ability to stand for extended periods and lift 25+ lbs