Job Description
Join our dynamic team at Metro Hospitality Group and transform your weekends into rewarding income! We're urgently hiring energetic Weekend Shift Supervisors to ensure exceptional guest experiences at our premium Boston location. This flexible part-time role offers competitive pay and the perfect opportunity to supplement your income while developing leadership skills. Enjoy a vibrant work environment with professional growth potential and competitive benefits.
As a cornerstone of our weekend operations, you'll be instrumental in maintaining our high service standards while managing a team of hospitality professionals. We value dedication, positivity, and a strong work ethic – perfect for motivated individuals seeking weekend work-life balance.
Responsibilities
- Lead and mentor weekend staff to deliver exceptional customer service
- Oversee daily operations, including inventory management and quality control
- Resolve guest inquiries and ensure seamless service delivery
- Coordinate with cross-functional teams for smooth weekend transitions
- Train new team members on company protocols and standards
- Monitor performance metrics and implement improvement strategies
- Maintain compliance with safety and hygiene regulations
Qualifications
- Previous supervisory or leadership experience in hospitality or retail
- Availability to work weekends (Saturday/Sunday) with flexible hours
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic proficiency in inventory management systems
- Customer service-oriented mindset with problem-solving abilities
- High school diploma or equivalent; college degree preferred