Job Description
Join Boston's premier hospitality team as a Weekend Shift Supervisor! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend periods. Enjoy competitive pay, flexible scheduling, and immediate start opportunities. Perfect for students, career changers, or those seeking weekend-only work in the heart of Boston.
Responsibilities
- Manage weekend operations including staff scheduling and inventory oversight
- Train and mentor new team members on service standards
- Resolve guest inquiries and escalate complex issues
- Ensure compliance with health/safety regulations
- Monitor performance metrics and implement improvement plans
- Coordinate with weekday managers for seamless operations
Qualifications
- Minimum 2 years hospitality/supervisory experience
- Strong conflict resolution and communication skills
- Flexible availability (Saturdays/Sundays 8am-10pm)
- Valid Massachusetts Food Handler's certification
- Proficient in reservation systems (OpenTable preferred)
- Ability to multitask in high-pressure environments
- Local Boston knowledge preferred