Job Description
Join our dynamic team at Metro Retail Solutions as a Weekend Shift Supervisor! We're seeking energetic professionals to oversee weekend operations in our high-volume Boston retail locations. This immediate hire opportunity offers competitive pay, flexible scheduling, and career advancement potential. Perfect for candidates seeking weekend-only work with weekday availability. Enjoy a supportive environment where your leadership skills shine while delivering exceptional customer experiences.
Responsibilities
- Lead and motivate weekend retail teams during peak hours
- Ensure exceptional customer service standards across all touchpoints
- Manage inventory control and merchandising operations
- Handle customer escalations with professionalism and empathy
- Train and onboard new weekend staff members
- Monitor sales performance and implement improvement strategies
- Maintain store safety and security protocols
Qualifications
- 2+ years retail or supervisory experience required
- Proven ability to work independently and make decisions
- Strong conflict resolution and customer service skills
- Flexible availability including weekends and holidays
- Basic proficiency in retail management systems
- High school diploma or equivalent; college degree preferred
- Valid driver's license and reliable transportation
- Ability to stand for extended periods and lift 25+ lbs