Job Description
Join our dynamic team at Premier Service Solutions and transform your weekends into rewarding opportunities! We're urgently hiring enthusiastic Customer Service Representatives for weekend shifts in Virginia Beach. Enjoy competitive pay, flexible scheduling, and a supportive work environment while delivering exceptional service to our valued clients. This is your chance to build meaningful connections and gain valuable experience in a fast-paced setting.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders, payments, and account updates accurately
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain detailed records
- Meet/exceed weekly performance metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Ability to work independently in a fast-paced environment
- Proficient with CRM software and MS Office
- Flexible availability for weekend shifts (Sat/Sun)
- Problem-solving mindset and attention to detail
- Positive attitude and team-oriented approach