Job Description
Join our exclusive hiring event for Call Center Agents in Tampa and start earning daily! We're seeking motivated professionals to join our dynamic team with same-day pay options. No waiting for bi-weekly checks – get paid daily for your hard work!
Why Velocity Staffing Solutions?
- Daily pay through our app (next-day deposits)
- Comprehensive training program
- Health benefits (medical/dental/vision) after 60 days
- Career advancement opportunities
- Modern, collaborative work environment
Perfect for experienced agents and career changers alike. Our hiring event runs October 15-17 at our downtown Tampa office. Walk-ins welcome!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services using CRM systems
- Meet/exceed daily performance metrics (call volume, resolution time)
- Document interactions accurately in customer service databases
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and data security standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service/call center experience
- Strong typing skills (40+ WPM) and computer literacy
- Excellent verbal communication and active listening skills
- Ability to multitask in fast-paced environment
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening