Job Description
Join Oakland Connect Solutions for our exclusive Daily Pay Hiring Event! We're seeking energetic Customer Service Representatives to deliver exceptional support in our state-of-the-art Oakland call center. Enjoy same-day pay, comprehensive benefits, and a collaborative environment where your growth is prioritized. No experience required – we provide paid training!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, quality)
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency (Windows, CRM)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Pass background/drug screen check