Job Description
Join our exclusive hiring event for Call Center Agents in Kansas City, MO! Enjoy the freedom of daily pay while delivering exceptional customer experiences. We're seeking passionate professionals to join our award-winning team with immediate start dates and comprehensive benefits.
Why Choose Us?
- Daily pay options through our secure platform
- Competitive hourly wages + performance bonuses
- Full medical/dental/vision coverage after 60 days
- Free parking and metro-adjacent location
- Career advancement into team lead/supervisor roles
Event Details:
Date: May 21, 2024 | Time: 9:00 AM - 5:00 PM
Location: 4500 Main Street, Kansas City, MO 64111
What to Bring: Valid ID, resume, and proof of address
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries through multi-channel support (phone, email, chat)
- Meet/exceed performance metrics (AHT, CSAT, FCR)
- Document interactions accurately in CRM system
- Collaborate with team to improve service quality
- Adhere to compliance protocols (HIPAA, TCPA)
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service/call center experience
- Exceptional verbal/written communication skills
- Proficient in Windows OS and basic software
- Ability to type 35+ WPM with 95% accuracy
- Flexible schedule availability (evenings/weekends)
- Pass background/drug screening
- Must reside within 30 miles of Kansas City