Job Description
Join our award-winning customer service team at Customer Connect Solutions! We're hosting an exclusive hiring event for motivated Call Center Agents in Jacksonville, FL. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. No experience necessaryβfull training provided!
Why Join Us?
β’ Weekly pay + performance bonuses
β’ Health/dental/vision insurance
β’ Career advancement opportunities
β’ Modern downtown workspace
β’ Paid time off & holidays
Event Details:
π
October 15, 2023 | 9:00 AM - 4:00 PM
π 456 Riverfront Plaza, Jacksonville, FL 32202
π On-the-spot interviews & same-day offers!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication & active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude & problem-solving mindset
- Reliable transportation to downtown location