Job Description
Join our exclusive hiring event for Call Center Agents in Detroit! We're seeking dynamic professionals to join our award-winning customer service team immediately. No experience necessary—full training provided! Enjoy competitive pay, comprehensive benefits, and career advancement opportunities. On-the-spot interviews and same-day offers available!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, quality)
- Collaborate with team to improve service standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset
- Pass background check/drug screen
- Must be available for immediate start