Job Description
Join our award-winning customer service team in Milwaukee! We're hiring motivated individuals for immediate full-time call center positions with comprehensive paid training. No experience required – we'll equip you with all skills needed to succeed. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in a supportive environment. Our team serves Fortune 500 clients across Wisconsin and Illinois.
Why Join Us?
- Competitive hourly wages + performance bonuses
- Full paid training (40 hours)
- Health/dental/vision benefits after 60 days
- Tuition reimbursement program
- Referral bonuses up to $1,000
Responsibilities
- Handle inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries using CRM systems
- Document interactions in Salesforce/Zendesk
- Meet/exceed quality and productivity metrics
- Collaborate with team to improve service processes
- Participate in ongoing skill development
- Maintain HIPAA/GDPR compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to type 30+ WPM
- Reliable high-speed internet connection
- Available to work evenings/weekends (rotating)
- Basic computer proficiency
- Customer service mindset (patience/empathy)
- Must pass background/drug screening