Job Description
Join Omaha's premier customer service team at our exclusive hiring event! We're seeking motivated individuals to deliver exceptional experiences for Fortune 500 clients. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. No experience required – we provide paid training!
Why Join Us? • Weekly pay • Health/dental/vision insurance • 401(k) with matching • Career advancement opportunities • Modern downtown office with free parking
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve inquiries using CRM tools and knowledge bases
- Meet/exceed performance metrics (AHT, CSAT, FCR)
- Document interactions accurately in Salesforce
- Collaborate with team leads for continuous improvement
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Clear, articulate communication skills
- Strong problem-solving abilities
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency (Windows, browsers)
- Pass background/drug screening
- Must attend in-person hiring event